During our recent interview with Ray Sands Glass President David Burns, we got the chance to learn a bit about the business that he has owned and managed since 1983, as well as the difficulty of keeping up with the constant barrage of business regulations from New York State.
Can you tell us the steps you took to acquire the background and skills necessary to run this type of business?
David Burns: I spent one year with the owner of Ray Sands Glass in 1983, after I purchased it, and he trained me on how to operate and manage Ray Sands Glass.
Do you have a business plan? If so, have you followed that plan, or had to change course over time?
David Burns: Yes I did have a business plan, but sadly business changes all the time and you need to be flexible in business to achieve success.